These terms govern your use of the Friendity mobile app, web app and connected backend services (together, the “Service”). By creating an account you agree to these terms. If you do not agree, please do not use the Service.
1. Provider
The Service is provided by Saskia Sofia Tontara, a sole proprietor based in Hamburg, Germany. Full provider details are in our Impressum.
2. What Friendity does
Friendity is an application for maintaining personal relationships. It suggests activities, supports the planning of meetups, and lets you keep private notes about your friends. An AI assistant (“Friendi”) supports these features through a chat conversation.
The Service is currently provided free of charge. We may introduce paid features in the future; you will not be charged anything without your express consent.
3. Who can use Friendity
You must be at least 18 years old to create an account. By signing up you confirm that you are 18 or older. We do not knowingly process data of anyone under 18; if we learn that an account belongs to a minor, we will delete it.
You also need legal capacity to enter into a contract under the law that applies to you.
4. Your account
An account is required to use the Service. When you first open the app, a provisional account is created so you can complete onboarding before registering; if you do not finish sign-up, it is deleted automatically. Details are in the Privacy Policy.
You are responsible for keeping your email address current and for the security of your password. Please notify us at contact@friendity.app if you suspect any unauthorized use of your account.
5. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in a way that violates the rights of others;
- Upload, share or input content that is unlawful, abusive, harassing, defamatory, hateful, sexually exploitative, deceptive or that infringes anyone’s rights;
- Add or store information about other people (your “friends” in the app) without a legitimate personal purpose, in line with applicable data protection law;
- Attempt to reverse-engineer, decompile or otherwise extract the source code of the Service, except where applicable law permits this and only to the extent it does;
- Probe, scan, scrape, overload or interfere with the Service or its infrastructure;
- Use automated means (bots, crawlers, scripts) to interact with the Service in ways not expressly permitted;
- Misuse the AI features, for example through input designed to circumvent safeguards or to make the AI produce unlawful or harmful output, or by using the Service to generate spam.
These rules also apply to content you send to other people through the Service, such as messages in an event chat. You can report a message, and the event host can remove messages in their event. We may remove content or suspend access where these rules are broken.
6. Information about your friends
When you add a friend, you are processing personal data about another person. You are responsible for ensuring you have a lawful basis to do so under applicable data protection law. In most personal-use cases this is the “household exemption” under Art. 2(2)(c) GDPR, which covers purely personal contact lists; you should not use Friendity to build commercial contact databases.
Details about your friends remain on your device; the Privacy Policy sets out the data processing in detail. You may delete any friend at any time, which removes their data from your device.
7. Connected calendars
Connecting Google Calendar, Microsoft Outlook or another supported calendar is optional. If you connect one, the Service accesses your calendar availability to suggest meeting times. The connection is governed by the consent shown at connection time and by our Privacy Policy. By connecting a calendar you confirm you are entitled to do so.
8. AI-generated content
Friendity uses third-party AI models to suggest activities and help you plan. AI outputs are automatically generated and can be inaccurate, incomplete, outdated, or unsuitable. AI suggestions are non-binding and do not constitute professional advice. Verify important details (for example opening hours, prices, availability) before you act on them.
Suggested activities, venues, events and any other third-party information are provided for convenience and without warranty as to their accuracy, completeness, availability or fitness for a particular purpose. Friendity is not the organiser or provider of the venues, activities or third-party events it suggests and does not endorse them; you decide whether and how to act on a suggestion, and any contract or visit is between you and the relevant third party. Our liability is governed by the “Liability” section below.
AI-generated messages from the assistant are clearly framed as such in the app, in line with Article 50 of the EU AI Act.
9. Service availability
We aim to keep the Service available and working, but we do not promise any specific uptime. We may temporarily suspend the Service for maintenance, security or technical reasons, and we may change, restrict or discontinue features. Where such changes meaningfully affect you, we will give reasonable notice in-app or by email.
10. Term and termination
You may stop using the Service and delete your account at any time from the in-app Privacy & Data settings, or by emailing contact@friendity.app. Deletion permanently removes your server-side data and all local data the app stores on the device. Details, including how operating-system backups are handled, are in the Privacy Policy.
We may suspend or terminate your account, with or without prior notice, if you materially breach these terms or use the Service in a way that creates legal risk for us or harm to others. Where the breach is curable and the situation allows, we will give you a reasonable chance to fix it first.
11. Right of withdrawal (Widerrufsrecht)
As of the date of these terms, the Service is provided free of charge; on that basis we do not provide withdrawal instructions. If a statutory right of withdrawal under §§ 312g, 355 BGB nevertheless applies to you, it remains unaffected. If we introduce paid features in the future, we will provide the statutory withdrawal instructions and any related consent steps at that time.
12. Liability
We are liable without limitation for damages resulting from intent or gross negligence, for damages to life, body or health, under the Product Liability Act (Produkthaftungsgesetz), and to the extent we have given guarantees.
For slight negligence, we are liable only for the breach of material contractual obligations, meaning obligations whose fulfilment is essential to the proper performance of the contract and on whose observance you may regularly rely (cardinal obligations), and only up to the damage typically foreseeable at the time the contract was concluded.
AI-generated suggestions are produced automatically, and we are not the provider of the venues, activities, events or other third-party offerings the Service may suggest. Within the limits set out above, we are not liable for the accuracy, completeness, timeliness or availability of AI-generated suggestions or third-party information, or for decisions you take based on them.
Beyond that, our liability for slight negligence is excluded. Statutory mandatory liability remains unaffected.
13. Intellectual property
The Service, including the apps, the website, the brand assets and the AI assistant’s persona, is owned by us and our licensors. We grant you a personal, non-exclusive, non-transferable, revocable right to use the Service in accordance with these terms.
Content you create yourself (your notes about friends, your activity selections, your messages to the AI) remains yours. By using the Service, you grant us a limited right to process that content only to provide the Service to you, as described in the Privacy Policy.
14. Changes to these terms
We may update these terms when the Service changes, when the law changes, or to clarify wording. For changes that meaningfully affect your rights or obligations, we will notify you in-app or by email at least 30 days in advance. If you do not agree to a material change, you may stop using the Service and delete your account before the change takes effect.
Non-material changes (typo fixes, clarifications, updates to reflect new processors already covered by our Privacy Policy) take effect when published.
15. Governing law and jurisdiction
These terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country of your habitual residence.
These terms are provided in German, English and Portuguese; in case of divergence, the German version prevails.
For disputes with consumers, the statutory rules on jurisdiction apply. For disputes with merchants, legal persons under public law or special funds under public law, the place of jurisdiction is Hamburg, Germany.
16. Dispute resolution
If you have a complaint, please contact contact@friendity.app first. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.
17. Severability
If any provision of these terms is or becomes invalid, the remainder of the terms stays in effect. The invalid provision is replaced by the lawful provision that comes closest to the parties’ original economic intent.
18. Contact
Please direct questions about these terms to contact@friendity.app. For privacy-specific questions please use privacy@friendity.app.